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Frequently Asked Questions

Find answers to common questions at the Jackson Library in our searchable FAQ.

How do I access full-text articles from the databases? 

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If you are trying to open the full text of an article in EBSCOhost, you can access it from the record page within the database. Once you’re on the record page, look on the left side of the screen, and you will see either PDF Full Text, HTML Full Text, or both. To access the PDF Full Text, just click on the link. To read the HTML Full Text, scroll to the bottom of the record page, where it will be loaded in its entirety. If you wish to save the full text, you can email it to yourself using the Email link on the right side of the record page; this will email you the citation information of the article, the full text of the article, and a link back to the database. You can also download the PDF from the screen where it loads.

If neither PDF Full Text nor HTML Full Text is an option on the record page, you have found an article to which you do not have access. You can request the article's full text, which is free of charge to you, and the article only takes a few days to arrive to you digitally.