Frequently Asked Questions

Find answers to common questions at the Jackson Library in our searchable FAQ.

How do I suggest a purchase?

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Please submit your purchase suggestion for consideration via our online form.

Why can't I log into a database?

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Please check your internet connection and make sure you are connected to the “Bearcat Wireless” network. Our databases cannot be accessed through the “Bearcat Guest” network.

If this does not resolve the problem, try opening the database in a different internet browser (Firefox, Chrome, etc.). Some databases have browser-specific connectivity issues.

I am an instructor, and I need help finding affordable learning materials or Open Educational Resources (OER). How can I do that?

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Please contact your liaison librarian, who will be happy to help you get started. In the meantime, check out our Affordable Learning webpage.

Do you accept donations other than books?

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In addition to books, we have CD and DVD collections, as well as archive items that have a connection to Lander University, the state or local surrounding area. We are unable to accept gifts with stipulations. You can donate monetary gifts to the Lander Foundation by specifying the Library foundation account. Please visit Donating Materials for more information.

What is the status of the PASCAL book request I’m waiting for?

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You can check the request status by logging into your online account and looking under your current requests (holds).

How do I access full-text articles from the databases?

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If you are trying to open the full text of an article in EBSCOhost, you can access it from the record page within the database. Once you’re on the record page, look on the left side of the screen, and you will see either PDF Full Text, HTML Full Text, or both. To access the PDF Full Text, just click on the link. To read the HTML Full Text, scroll to the bottom of the record page, where it will be loaded in its entirety. If you wish to save the full text, you can email it to yourself using the Email link on the right side of the record page; this will email you the citation information of the article, the full text of the article, and a link back to the database. You can also download the PDF from the screen where it loads.

If neither PDF Full Text nor HTML Full Text is an option on the record page, you have found an article to which you do not have access. You can request the article's full text, which is free of charge to you, and the article only takes a few days to arrive to you digitally.

How do I get to the library on campus?

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Check out the campus map. From off campus, we are located on the edge of campus at the intersection of Sproles Avenue and Lawson Street. Our building faces the main plaza of campus where the Learning Center, Cultural Center, and Sproles Recreation Center are located. If you access the library from the accessibility (handicapped) parking or visitor's parking in Lot 1, you can enter the lower level of the library on the right side and locate the elevator within ITS (Information Technology Services) to come to the second floor of the building.

I am an instructor, and I want to schedule a Library/Information Literacy Session for my class. How can I do that?

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Please visit Request Library Instruction for more information and to submit a session request form.

Do the library archives have information on the Self family, Greenwood Mills, or Self Hospital?

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You can find out what is available in our archives by searching the finding aid (an inventory of all the items within the collection) -- click on the Self Family Foundation Archives Finding Aid link in the right-hand column of the webpage.

I attended Lander and would like to donate my yearbook, photograph, or class ring, etc. to the archives. How do I do that?

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We would love to receive a donation from you. Please see our Donating Materials page for more information.

I found an item in the catalog that lists the location as “US Document" or "SC Document.” What does that mean?

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This item is part of our small print collection of government documents for both the US and South Carolina. The materials are available anytime the library is open, but they are for in-library use only and cannot be checked out. If you need assistance with the collection, a member of our staff can help you. For 24/7 digital access, please visit Government Information.

I have some books/DVDs I would like to donate. Can I bring them there?

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Yes, you are welcome to bring items that are in good physical condition to our front desk for donation. There is a donation form you are required to complete at the time. Please visit Donating Materials for more information

How can I get help incorporating my research into my paper?

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Sign up for an appointment with a tutor at Lander’s Writing Center, which provides free writing assistance for all students, including integrating research.

How do I get to Academic Search Complete (or any other database)?

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You can find a link to this database in the alphabetical list on A-Z Databases.

How can I get help with citation style, ex. APA, MLA, etc.?

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Jackson Library has current editions of all citation manuals available for ready reference at the front service desk against the wall. Visit Citation Resources to find all of our print and digital citation resources available. You can also sign up for an appointment with Lander’s Writing Center, which provides free writing assistance for all students, including all of the citation styles.

Do the library archives have old yearbooks, course catalogs, issues of the Lander magazine, etc?

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You can find out what is available in our archives by searching the finding aid (an inventory of all the items within the collection) -- click on the Lander University Archives Finding Aid link in the right-hand column of the webpage. Lander's entire collection of yearbooks (from 1923-1991) have been digitized and can be found on the South Carolina Digital Library website.

Does the Jackson Library have an institutional repository?

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No, we do not have an institutional repository here at Lander University.

Where are the secure bins located?

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The secure bins are located in the Carnell Learning Center, in 2 locations: Printing Services, Suite 110, and the Office of Financial Aid, LC 122. Visit Shredding for more information.

I do not live in or near Greenwood, but I would like someone to find yearbook photographs, course catalogs, Lander magazine issues, etc. and send me copies. Who do I need to talk to?

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Please submit the Research Request Form to receive assistance with your request. Depending on the complexity or timing of the request, please allow 3-5 business days for handling. Please note that Lander's entire collection of yearbooks (from 1923-1991) have been digitized and can be found on the South Carolina Digital Library's website.

Can I put a book on hold?

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If the book is currently available on our shelves, please contact us and we’ll be happy to put it on 24-hour hold for you behind the library’s front desk.

If the book is checked out, there may be a copy available at another college that you can request through PASCAL. From the book’s record page in our catalog, try clicking the PASCAL Delivers button on the top right. Otherwise, please contact us, and we can add you to a queue to be notified once our copy is returned.

Ask us by e-mail