Frequently Asked Questions

Find answers to common questions at the Jackson Library in our searchable FAQ.

Why can't I log into a database?

266 views | 0 0 | Last updated on Mar 02, 2021

To access the library's electronic resources, including databases, you will log in with your Lander username and password. If you are having trouble accessing our databases, and you are on campus, please check your internet connection and make sure you are connected to the “Bearcat Wireless” network. Our databases cannot be accessed through the “Bearcat Guest” network.

If this does not resolve the problem, try opening the database in a different internet browser (Firefox, Chrome, etc.). Some databases have browser-specific connectivity requirements.

How do I get to the library on campus?

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Refer to the green star on this campus map. From off campus, we are located on the edge of campus at the intersection of Sproles Avenue and Lawson Street. Our front entrance faces the main plaza of campus where the Learning Center, Cultural Center, and Sproles Recreation Center are located. If you need an accessible entrance: coming from the accessibility parking or visitors' parking in Lot 1, enter the lower level of the library on the right side and locate the elevator within ITS (Information Technology Services) to bring you up to the second floor of the building. Take a left off of the elevator to enter the library.

How do I suggest a purchase?

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Please submit your purchase suggestion for consideration via our online form.

I do not live in or near Greenwood, but I would like someone to find yearbook photographs, course catalogs, Lander magazine issues, etc. and send me copies. Who do I need to talk to?

218 views | 0 0 | Last updated on Jul 22, 2019 archives yearbooks

Please submit the Research Request Form to receive assistance with your request. Depending on the complexity or timing of the request, please allow 3-5 business days for handling. Please note that Lander's entire collection of yearbooks (from 1923-1991) have been digitized and can be found on the South Carolina Digital Library's website.

How can I get help incorporating my research into my paper?

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Sign up for an appointment with a tutor at Lander’s Writing Center, which provides free writing assistance for all students, including integrating research.

How do I access full-text articles from the databases?

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If you are trying to open the full text of an article in Bearcat Search, you can access it from the search results or record page. Locate the link that says “Available Online” in the search results. Selecting this will move you to the View Online section of the record page. Bearcat Search will then provide you with electronic resources/databases that have full text availability of the article you need. Select one of the databases suggested, and then look for an icon that shows PDF Full Text or HTML Full Text. Depending on the database, this information could be found on the left side of your screen, along the top of the page, or by simply clicking the title of the article.

If the search results do not show “Available Online” or give you the option to access the article in a specific database, you have found an article to which you do not have immediate access. You can request the article's full text, which is free of charge to you, and the article only takes a few days to arrive to you via email.

I have found a book in the catalog, and the location says “Special Collection.” Where do I find this in the library?

207 views | 0 0 | Last updated on Jul 22, 2019 books special collections

Books with the location “Special Collection” in the catalog record are available for viewing by appointment during normal business hours. These materials are not available for checkout. Please submit the form to schedule an appointment. For more information, visit Rare Books & Special Collections.

How do I get to Academic Search Complete (or any other database)?

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You can find a link for our individual databases in the alphabetical list on A-Z Databases, or by using the Find a Database: A – Z List located on our homepage.

I attended Lander and would like to donate my yearbook, photograph, or class ring, etc. to the archives. How do I do that?

204 views | 0 0 | Last updated on Jul 17, 2019 donating archives yearbooks

We would love to receive a donation from you. Please see our Donating Materials page for more information.

I am an instructor, and I want to schedule a Library/Information Literacy Session for my class. How can I do that?

202 views | 0 0 | Last updated on Jul 31, 2019

Please visit Request Library Instruction for more information and to submit a session request form.

Do the library archives have information on the Self family, Greenwood Mills, or Self Hospital?

200 views | 0 0 | Last updated on Jul 22, 2019 archives

You can find out what is available in our archives by searching the finding aid (an inventory of all the items within the collection) -- click on the Self Family Foundation Archives Finding Aid link in the right-hand column of the webpage.

I am an instructor, and I need help finding affordable learning materials or Open Educational Resources (OER). How can I do that?

198 views | 0 0 | Last updated on Jul 30, 2020 affordable learning OER

Please use our online appointment scheduler to make an appointment to get you started. In the meantime, check out our Affordable Learning information.

Do you accept donations other than books?

198 views | 0 0 | Last updated on Jul 17, 2019 donating

In addition to books, we have CD and DVD collections, as well as archive items that have a connection to Lander University, the state or local surrounding area. We are unable to accept gifts with stipulations. You can donate monetary gifts to the Lander Foundation by specifying the Library foundation account. Please visit Donating Materials for more information.

What is the status of the PASCAL book request I’m waiting for?

193 views | 0 0 | Last updated on Sep 07, 2020

You can check the request status by signing into Bearcat Search. Click on your name in the top right corner and select "My Requests." Then, in the "All Institutions" filter in the top left corner, select "Has Activity." Any institutions with active requests will appear in the list below.

Do the library archives have old yearbooks, course catalogs, issues of the Lander magazine, etc?

192 views | 0 0 | Last updated on Jul 17, 2019 archives yearbooks

You can find out what is available in our archives by searching the finding aid (an inventory of all the items within the collection) -- click on the Lander University Archives Finding Aid link in the right-hand column of the webpage. Lander's entire collection of yearbooks (from 1923-1991) have been digitized and can be found on the South Carolina Digital Library website.

I have some books/DVDs I would like to donate. Can I bring them there?

192 views | 0 0 | Last updated on Jul 17, 2019

Yes, you are welcome to bring items that are in good physical condition to our front desk for donation. There is a donation form you are required to complete at the time. Please visit Donating Materials for more information

How can I get help with citation style, ex. APA, MLA, etc.?

189 views | 0 0 | Last updated on Jul 22, 2019 writing center

Jackson Library has current editions of all citation manuals available for ready reference at the front service desk against the wall. Visit Citation Resources to find all of our print and digital citation resources available. You can also sign up for an appointment with Lander’s Writing Center, which provides free writing assistance for all students, including all of the citation styles.

Where are the secure bins located?

180 views | 0 0 | Last updated on Jul 22, 2019

The secure bins are located in the Carnell Learning Center, in 2 locations: Printing Services, Suite 110, and the Office of Financial Aid, LC 122. Visit Shredding for more information.

I found an item in the catalog that lists the location as “US Document" or "SC Document.” What does that mean?

170 views | 0 0 | Last updated on Jul 17, 2019

This item is part of our small print collection of government documents for both the US and South Carolina. The materials are available anytime the library is open, but they are for in-library use only and cannot be checked out. If you need assistance with the collection, a member of our staff can help you. For 24/7 digital access, please visit Government Information.

Does the Jackson Library have an institutional repository?

167 views | 0 0 | Last updated on Jul 17, 2019

No, we do not have an institutional repository here at Lander University.

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